Now Hiring - Senior Solutions Engineer in Newark, CA

Location:

• Remote, located in the Southeastern United States

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

The NAM B2B Solutions Engineering team is a highly creative and collaborative group of passionate technical sales professionals who enjoy sharing their knowledge with customers and partners and are considered a go-to technical resource. The team collaborates with the account managers and is a strong advocate for the Logitech brand, provides initial and ongoing customer design and sales support, work to develop mindshare with customers and partners, and helps drive customer success daily. As a result, the SEs team is continually learning and increasing their knowledge and sharing through written documentation, group collaborations, and one-on-one. We are constantly learning and applying our knowledge sharing across the team and beyond.

We are looking for an experienced SE to join the North America B2B SE team as a Senior Solutions Engineer to support pre-sales activities about Logitech Video Collaboration and Personal Workspace. You will support customers in the South / Southeast territory to champion customer experience utilizing B2B technology, including mice and keyboards.

You link technology to tangible business outcomes, with the opportunity to define or invent cloud-driven reference architectures with the Solutions Engineering and Sales community and customers. In addition, you will participate in the creation and sharing of best practices, technical content, and reference architectures (e.g., white papers, blog posts) and evangelize and educate about Logitech technology (e.g., through workshops, user groups, meetups, public speaking, online events or internal and external live conferences).

You engage with all levels of the organization and are comfortable whiteboarding complex solutions to executives and engineers. You have a strong background in establishing long-term technical relationships with customers and recommending security, cost, performance, reliability, operational efficiency, and best-practice solutions for conference spaces and personal desktop solutions.

We are proud to support remote work. This role is full-time remote for South/Southeastern-based employees; travel is required.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate but Challenge. Decide and Just Do. These are the behaviors you’ll need for success at Logitech.

In this role, you will focus on the life cycle of some of our most important customer accounts while balancing intercompany needs to help develop new processes and lift the sales and technical teams.

Customer facing you will…

• Own customer-facing Proof of Concepts to ensure the customer can adequately evaluate and understand the Logitech solution.
• Execute the strategy for competitive differentiation required to position the best solutions for the customer.
• Collaborate with customer technical counterparts to find the best solution based on their requirements.
• Deliver technical webinars, speak at public events, and innovate for what could potentially be future Logitech products and features.
• Customer meetings, presentations, and equipment demonstrations in your lab and/or onsite.
• Support infrastructure and operations of services while balancing the importance of security, deployment, and management of services.

Internally facing you will…

• Author white papers and reference architectures for the wider technical community within Logitech and our channel technical community.
• Team with Solutions Engineering regarding future platform and technology issues and the effect of these decisions on the market.
• Provide consulting support in identifying and developing competitive product strategies to maintain and enhance product differentiation in the marketplace.
• Partner with the Sales community to evangelize, communicate, and distribute technical information and selling.
• Maintain a lab of equipment for testing and verifying solutions within your home office.
• Triage and understand customer feature requests and bugs and able to champion the technical needs of the customer internally.
• Write and review white papers on technical aspects, future, and architecture of Video Collaboration products.

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

• Multiple years of Sales Engineering and technical IT/AV experience or equivalent.
• Demonstrate the ability to leverage technology to develop innovative new solutions that have scaled as the company has transformed into new ways of delivering value to customers.
• Ability to work with product leaders and influence the business and product outcomes using technology.
• Experience working effectively across internal organizations and with enterprise customers in the region.
• You demonstrated the ability to think strategically about business, product, and technical challenges and assist your sales counterparts to best position Logitech.
• Excellent knowledge of technology and platforms, emphasizing Microsoft Teams, Zoom, and Google in an enterprise environment.
• Technical knowledge of Enterprise Networking, Security, and Collaboration architectures, including Video, Management, and Cloud.
• Industry experience, knowledge of our competition, market growth, and value USB devices bring to the conference space.
• Passion to be on a team with the vision to enhance the culture through how we communicate, connect and collaborate.

Preferred Qualifications:

• Expert-level understanding and achievements and/or certifications related to: Microsoft Teams Voice/Video, Microsoft Intune / Azure Active Directory knowledge, Zoom Voice/Video, Video Collaboration Hardware or Software experience, Audio Visual Design and Implementation, IT Networking, Security certificate, and troubleshooting experience
• A general understanding of advanced analytic techniques such as machine learning models, deep learning, artificial intelligence, and computer vision and applying these analytical approaches
• Public presence with active community involvement such as LinkedIn, blogs, events, and conferences

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

This position offers an annual OTE (base + variable) of typically between $ 125,400 and $ 313,400, dependent on location and experience.

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-[please apply online] for assistance and we will get back to you as soon as possible.

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